TERMS & CONDITIONS
Who We Are
JMM Insurance (Ireland) Limited (trading name JMM Ireland) is corporate and commercial insurance intermediary, incorporated as a limited company in Ireland, Company Number 595307 and is authorised by the Central Bank of Ireland, Registration Number C176263.
Our Registered Address is: 15 Earlsfort Terrace, Dublin 2 D02 YX28, Ireland.
It is part of the JMM Group, which includes JM Marketing Limited, a London based Lloyd’s of London commercial insurance broker.
Access to and use of the JMM Insurance (Ireland) Limited website (jmmltd.ie) and any sites that lead/point to it, (hereinafter referred to as “this site”) is provided by JMM Insurance (Ireland) Limited (“us” or “we”) subject to these Site Terms.
Your use of any part of this site constitutes your acceptance of these Site Terms, which take effect on the date on which you first use this site. We reserve the right to change these Site Terms at any time by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of the amended Site Terms.
Whilst we endeavour to make this site available 24 hours a day, we shall not be liable if for any reason this site is unavailable at any time or for any period. Access to this site may be suspended temporarily or permanently and without notice.
Any information found on this site is intended for general guidance only. If you would like advice specific to your circumstances, please contact us. We may change this site and anything described in it without notice to you.
Whilst we endeavour to ensure that information on this site is correct, no warranty, express or implied, is given as to its accuracy. Except for death or personal injury resulting from our negligence, we shall not be liable or any damages or losses (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.
We do not warrant that this site will be compatible with all hardware and software which you may use. Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses that may affect, any computer equipment, software, data or other property as a result of your access to, use of or browsing of this site or your downloading of any material.
You shall not submit any material or information to us or to this site which is in any respect in breach of any statute, regulation or byelaw of any jurisdiction or which may breach the intellectual rights or privacy or other rights of any third party or which may be defamatory, obscene or indecent.
You shall fully and promptly indemnify us against all damages, proceedings, claims, demands, liabilities, losses, charges, costs and expenses which we may suffer or incur as a result (direct or indirect) of any material, information or data submitted by you to us or to this site.
We accept no responsibility for the content of any site to which a link from this site exists. The links are provided as is with no warranty, express or implied, for the information provided within them.
If you have any questions, comments or suggestions about the way in which we use your personal data, please email us at: email@example.com.
We comply with the requirement of the EU General Data Protection Regulations (GDPR) and Irish data protection legislation. We are transparent on how we process your data, and are committed to protecting and respecting your privacy. We will only use the data which we collect about you lawfully in accordance with the General Data Protection Regulations (GDPR) and Irish data protection legislation.
We own and control the data collected on our site, which we may use for our internal marketing and to improve our site. We do not disclose this data to third parties, unless required by law or court order or to enable third parties to provide certain services to us, for example web hosting. However, we will at all times control and be responsible for that use of your data.
We collect your personal data, which you voluntarily submit to us, for example when you complete a form on our site. We may use this data to provide you with newsletters and other information which you may have requested. We will only send you information using the data collected on our site when you request it.
We take appropriate steps to protect your data both online and offline. We use firewalls to protect the information on our servers.
If you wish to restrict or block cookies, you can do this through your browser settings. The help function within your browser should tell you how to do this. Alternatively, you may visit http://www.aboutcookies.org which contains comprehensive information about how to do this on a variety of browsers.
If you do block cookies you may still use our site but may not benefit from some of the functionality that cookies bring to your experience of a web site.
We use IP addresses to analyse trends, administer our site and track your movements whilst on our site. IP addresses do not supply us with personally identifiable data.
Our site may contain links to other sites. Please note that we are not responsible for their privacy practices.
Changes to this Privacy Statement
We may change this statement at any time by posting revisions on our site. Each time you enter this site, you agree that the privacy statement current at that time (which will be in compliance with the General Data Protection Regulations (GDPR) and Irish data protection legislation) shall apply to all data which we hold about you.
By using our site, you consent to our use of your personal data in the manner set out in this privacy statement.
It is JMM Ireland’s aim to give excellent service to all our customers. However, we recognise that things may occasionally go wrong. In these circumstances, we will do our best to deal with your complaint professionally, effectively and as quickly as possible.
If you wish to make a complaint you can do this by contacting our Head of Compliance:
By phone: +353 (0)1 564 3102
By email: firstname.lastname@example.org
In writing: JMM Insurance (Ireland) Ltd, 15 Earlsfort Terrace, Dublin 2 DO2 TY20
Your complaint will be:
- Acknowledged in writing within five working days of receipt.
- You will be updated as soon as possible of how the investigation is progressing, but at any rate within 20 business days starting from the date on which the complaint was made.
- We will do our best to resolve the complaint within 40 working days.
- The findings of any investigation will be sent to you within 5 working days of the completion of the investigation and the options available to you.
- If we have been unable to resolve your complaint within 40 business days we will write to inform you of the anticipated timeframe within which we hope it will be resolved.
At this point you may wish to refer the matter to Lloyd’s, who will investigate and assess the complaint. Lloyd’s contact details are as follows:
Lloyd’s Ireland Representative Limited
7/8 Wilton Terrace
Phone: (+353) 1 644 1000
Ultimately, should you remain dissatisfied with the final response from Lloyd’s you may, if eligible, refer your complaint to the Financial Services and Pensions Ombudsman (FSPO).
The contact details for the FSPO are as follows:
Financial Services and Pensions Ombudsman (FSPO)
Dublin 2, DO2 VH29
Phone: +353 (0)1 567 7000
Should you wish to refer your complaint to the FPSO, you should do this within six months or you may lose the right to do so.
JMM Ireland will co-operate fully with the Financial Services and Pensions Ombudsman in resolving any complaint made against it and agrees to be bound by any awards made by the Ombudsman.
Unless otherwise stated, the copyright and any other rights in all artwork, pictures, images, graphics, text and materials (together “Materials”) on this site and the design, layout, look and appearance of this site are owned by us. You are permitted to use and download such Materials or extracts from this site, subject to all of the following: Your use of this site and the Materials on this site is for your information or personal use only.
- You may not use this site or such Materials for any commercial purpose without our express prior written consent.
- You must not in any way modify any such Materials, except as we expressly permit.
- No part of this site or the Materials on it may be reproduced or stored in any form or media without our prior written permission.
- Any rights not expressly granted in these terms are reserved.
Third Party Products and Services
This Site may mention third party products and services for informational purposes. JMM Insurance (Ireland) Limited and its suppliers make no recommendations or endorsements about any third party products or services.
Limitation of Liability
Under no event and under no legal theory, whether in tort, contract, or otherwise shall JMM Insurance (Ireland) Limited or its suppliers be liable to you or any third party for any direct, indirect, special, incidental, or consequential damages of any kind, including, without limitation, damages for any lost profits, lost savings, loss of data, costs, fees or expenses of any kind or nature arising out of or relating to these terms and conditions, this site, or the use or inability to use the materials, or any data supplied therewith, even if JMM Insurance (Ireland) Limited or a representative or supplier has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitation or exclusion may not apply to you.